Privacy Policy - The Rishta Factory

1. Information We Collect

At The Rishta Factory, we collect information you provide directly to us, such as when you create an account, complete your profile, or communicate with us. This may include:

Personal information (name, email, phone number, date of birth)
Profile information (photos, education, occupation, family details)
Preferences and requirements for potential matches
Communication preferences and settings

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our matrimonial services
Match you with potential partners based on your preferences
Verify your identity and ensure profile authenticity
Send you notifications about matches and messages
Improve our services and develop new features
Ensure compliance with our terms and applicable laws

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

With your explicit consent for specific purposes
To comply with legal obligations or court orders
To protect our rights, property, or safety
With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection

5. Your Rights and Choices

You have the right to:

Access and review your personal information
Update or correct your profile information
Delete your account and associated data
Opt-out of certain communications
Request data portability

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@rishtafactory.com
Phone: +92 311 1155088
Address: Office #9, Vincy Mall, Block 9, Clifton, Karachi, Pakistan